| Reston, VA |
| Romano’s Macaroni Grill 1845 Fountain Dr. Reston, VA 20190 (703) 471-4474 3/2/10 Our son with food allergies to milk, egg, peanut and tree nuts was NOT with us. This review shared by Ann. After dinner, I talked to Eric, the General Manager. He told me that Macaroni Grill takes food allergies very seriously. Their chefs are trained in food allergies and cross- contamination. Eric told me they have safely served many patrons with food allergies. Eric handed me eight printouts, each containing a suggested menu for each of the top 8 allergens. The wheat free list also mentions gluten. Patrons with multiple allergies should cross reference the appropriate lists to make sure their menu selection is free from their personal allergens. Romano’s encourages patrons to discuss food allergies with the manager before placing an order. There are disclaimers on their printed materials stating they are unable to guarantee that any menu entrée be completely free of all allergens. These suggested allergy menus and disclaimers are available on their website. |
| Jackson’s Mighty Fine Food & Lucky Lounge 11927 Democracy Dr. Reston, VA 20190 (703) 437-0800 3/3/10 Our son with food allergies to milk, egg, peanut and tree nuts was NOT with us. This review shared by Ann. After dinner, I had a chance to talk to Emily, the manager. She said that many people with food allergies dine at Jackson’s. The wait staff is trained to involve a manager as soon as a customer mentions food allergies. Then the manager takes responsibility to communicate with the kitchen. The chefs are trained in cross- contamination and they have recipe cards available that specify possible food allergens in each recipe. A section of the grill is dedicated to meats that are cooked with olive oil only, so there is no chance of cross- contamination from butter, etc. They will cook meat/fish in a separate pan if that is what is necessary to keep the customer safe. Plain baked potatoes are available, as well as steamed asparagus, corn on the cob, spinach, and brussell sprouts. French fries are cooked in a dedicated fryer, but the oil is filtered through a common filter so might be cross-contaminated. The fryers are refilled with new oil every other day. This place was hopping. We were there on a Wednesday evening and had to wait 20 minutes to be seated. Jackson’s is a member of Great American Restaurants. Emily told me that all of their restaurants have similar food allergy policies. |