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Food Allergies To Go HomepageOur Food Allergy Journey
Big Island, HI
Tsunami Sushi
at the Boat Pavilion Landing
Hilton Waikoloa Village
69-425 Waikoloa Beach Dr.
Waikoloa, HI 96738

1/31/2010

Our son with food allergies to milk,
egg, peanut and tree nuts was NOT
with us.

I spoke with the waiter before we
placed our order. He explained that he
and all restaurant staff at the resort
are trained in food allergies and cross-
contamination.  Just as the front desk
explained to me, he described the
resort’s policy to enter guest food
allergies into their computer system
where the chefs of all the
resort
restaurants would be notified of the
guest's food allergies.  The sushi was
some of the best that my husband and
I have ever had.  Tsunami Sushi is part
of the Boat Pavilion Landing, so you
can order from both menus for the
same meal.  There are Macadamia nut
items on the menu and peanut butter
and jelly sandwiches on the children’s
menu.

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Hilton Waikoloa Village
69-425 Waikoloa Beach Dr.
Waikoloa, HI 96738
(808) 886-1234

1/27/10

Our son with food allergies to milk,
egg, peanut and tree nuts was NOT
with us.

The first morning we were there, we
stopped by to see our guest
ambassador, and she handed us
necklaces made from polished kukui
nuts.  I had no idea if there are tree
allergy implications from the kukui nut
so opted out of receiving the
necklace.  I was told that the kukui nut
is the Hawaiian state nut and that it
has healing properties.  I was told it is
used in some of their cosmetics and
body lotions.  I responded with my
concerns that it might be an allergy
problem for some guests.

I talked to Casey, one of the night
managers. He explained to me that
this resort trains all of its restaurant
employees in food allergies and
cross-contamination.  He
recommended that guests mention
the food allergies when making
reservations, and to the front desk
upon arrival.  Also, a call to the front
desk before you leave home will set
the accommodations in motion.  The
employee at the front desk is trained
enter  food allergies into their
computer system where the chefs
from their many
restaurants at the
resort will be notified of your situation.

I was told that it would take 30 minutes
to drive to the nearest hospital, but an
ambulance would be able to arrive at
the resort in less time. I asked Casey if
they had Epi-pens available for
emergencies, or if there was anyone
trained to use them.

The Epi-pen question was answered
Derrick Toleneino, the manager of
security.  Derrick told me that the
paramedics are 6-7 minutes away.  
They carry epinephrine and are
trained how to use it.  Derrick wants to
be contacted by, and meet anyone
staying at the Hilton with food
allergies.  He wants to know who you
are and to understand your personal
situation in an effort to better serve
you.

Room 5314 in Lagoon Tower facing the
ocean was terrific. The Hilton gave us
a free upgrade when we asked to
transfer to a new location from our
original room. Both rooms were
equipped with a dorm size mini
refrigerator. Just below the balcony of
our 5th floor room was the dolphin
pool.   We originally had a room in the
Ocean Tower, but requested a switch
since we wanted to be walking
distance to the parking lot without
taking the monorail.  The room switch
was seamless.

The Hilton owns three microwaves
that are available to guests upon
request at this enormous resort.  The
front desk informed me that you
should request a microwave when you
make your reservation and let them
know it's for food allergies.  Call the
front desk to make sure the
microwave will be available for your
room.
Ala Kai Bed & Breakfast
15-782 Paradise Ala Kai Dr.
at Kololi Point on the Puna Peninsula
Keaau, HI
1-800-806-3646 or
(808) 966-7205 or
(808) 222-2320

1/29/2010

Our son with food allergies to milk,
egg, peanut and tree nuts was NOT
with us.

We stayed in the two bedroom cottage
which seemed clean and has a full
kitchen. They have a woman who
cleans the place, including the lower
half of the walls, after each guest.  
There is a king in one room and a
queen in the other.  Because of the
location on the Big Island, the running
water is not suitable to drink.  There is
a water tank on the kitchen counter
and bathroom counter with potable
water for brushing teeth, etc.

Children are not allowed to stay in the
main house, so families are directed to
reserve this cottage.  The sisters who
run the B & B do serve breakfast at
the main house but they are NOT
equipped to serve individuals with
food allergies.

There are cats on the property, but
they are not supposed to go in the
cottage.  There are no guarantees
what the guests do when the owners
are not watching.

The sunrise across the street was
spectacular.
Café Pesto
Historic S. Hata Building
On the Bay, Downtown Hilo
308 Kamehameha Ave.
Hilo, HI    96720
(808) 969-6640


1/31/10

Our son with food allergies to milk,
egg, peanut and tree nuts was NOT
with us.

I talked to Melanie, the manager, while
we waited for lunch.  Melanie told me
that they don’t make their pesto sauce
with nuts anymore because so many
people are allergic to nuts.  They do
put cheese in the pesto sauce so that
it would not be appropriate for
someone with a dairy allergy.  They
serve people with allergies regularly
and their chefs understand cross-
contamination.  For an example, they
can saute or steam plain vegetables,
offer plain white rice, and prepare a
plain piece of fish or meat  for
someone with food allergies.
Keei Café
at Hokukano
79-7511 Hawaii Belt Road (route 11)
between mile marker 112 and 113
(808) 322-9992

1/28/10

Our son with allergies to milk, egg,
peanut and tree nut was NOT here
with us.

This place is 15 minutes south of
Kona.  We stopped at Keei Cafe after
visiting Green Sands Beach and the
most southern point of the US.  
Following dinner, I talked to the waiter
about food allergies.  He told me the
chefs  understand food allergies. They
are ready to meet special requests,
but they are a small restaurant and
therefore are not able to
accommodate such requests during
peak dinner time which is 6-7:30 p.m.  
He suggested patrons with food
allergies should place their dinner
requests from 5:00-6:00 p.m. or 7:30-9:
00 p.m.  They are also open for lunch
where you can enjoy a lovely view of
the ocean as you dine.

The owner is a personal friend of the
waiter and works the other side of the
floor during dinner. Keei’s two chefs
have been cooking for them for the
past 14 years.

They do not accept credit cards.
Milagros Food Co.
3 Baldwin Avenue
Paia, HI‎
(808) 579-8755‎

1/26/10

Our son with food allergies to milk,
egg, peanut and tree nuts was NOT
with us.

After dinner, I talked to Dave, the
manager and bartender.  Dave said
they would do the best that they could
to handle food allergies, but he didn’t
think the food from his kitchen would
be safe for anyone with a tree nut
allergy.  They use pine nuts and
macadamia nuts in multiple recipes, so
the nuts do end up in multiple
locations in the kitchen.  He was
concerned with possible cross-
contamination.
Bamboo Restaurant & Gallery
Intersection of highways 270 and 250
PO Box 1463
Kapaau, Hawaii, U.S.A. 96755
(808) 889-5555


1/28/2010

Our son with food allergies to milk,
egg, peanut and tree nuts was NOT
with us.

The waitress told me they do handle
food allergies and the chefs do
understand cross-contamination.
Ocean View Market
mile marker 78 on Highway 11
Ocean View, HI

1/30/09

This market will be opening soon.  
Employees were stocking the shelves
the day we stopped by.
Foodland
16-586 Old Volcano Rd; SUITE 102
Kea`au, HI 96749  
(808) 966-9316  

1/29/2010

Noticed this Foodland at the
intersection of highway 11 and route
139.  There are several other
Foodlands on the island, mostly
towards the northern half of the island.
Foodland Super Market  
near intersection of routes 19 & 190.
67-1185 Mamalahoa Highway
Kamuela, HI‎
(808) 885-2022‎

1/30/2010

We came across this place when we
were looking for the famous Parker
Ranch.  Which, unfortunately, is now
closed to the public.

I scouted the store for items that
looked like they might be free of milk,
egg and nuts.  Here are some of the
items I found.

Silk.
Boar's Head honey smoked turkey
breast, bologna (with msg & nitrites),
genoa salami (with lactic acid starter
culture). boarshead.com

Hillshire Farms Deli Select smoked
turkey breast, smoked ham, pastrami.

Milton's Healthy whole grain plus
bread.
Foodland Farms
attached to Mauni Laui Resort
68-1400 Mauna Lani Drive
Kohala Coast
Hawaii 96743

1/28/2010

One of the locals told me this was a
nice grocery store.